Leadership Track 17: Mastering Communication and Interpersonal Relationships

Title: “Communicative Leader: Mastering Interpersonal Dynamics”

Objective: Master communication and interpersonal skills to foster strong relationships, effective negotiations, and a harmonious work environment.

Weeks 1-4: Interpersonal Skills

• Strengthen interpersonal communication for effective leadership.
• Practice advanced interpersonal techniques in team settings.

Weeks 5-8: Negotiation Skills

• Hone negotiation abilities for successful outcomes.
• Conduct live negotiation simulations with analysis and feedback.

Weeks 9-12: Handling a Difficult Customer

• Develop strategies for managing challenging customer interactions.
• Role-play scenarios to improve customer service and conflict resolution

Start Your Learning From Here

Leadership Track LMS Course

Interpersonal Skills

Negotiation Skills

Handling a Difficult Customer

Leadership Track Audiobook Course

Interpersonal Skills Audiobook

Negotiation Skills Audiobook

Handling a Difficult Customer Audiobook