Leadership Track 29: Building and Maintaining Reputation

Title: Reputation-Centric Leadership

Objective: Guide emerging leaders in understanding the importance of reputation, public relations, and the role of effective media communication.

Weeks 1-4: Media And Public Relations

• Navigating the media landscape.
• Building and maintaining positive public relations.

Weeks 5-8: Handling a Difficult Customer

• Techniques for damage control and turning negative experiences positive.
• Promoting a customer-first mindset.

Weeks 9-12: Business Etiquette

• Upholding professionalism in all interactions.
• Setting the tone for corporate behavior and interactions.

Start Your Learning From Here

Leadership Track LMS Course

Media And Public Relations

Handling a Difficult Customer

Business Etiquette

Leadership Track Audiobook Course

Media And Public Relations Audiobook

Handling a Difficult Customer Audiobook

Business Etiquette Audiobook