Leadership Track 41: Effective Customer Relations

Categories: Emerging Leader Track
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About Course

Title: The Customer-Centric Leader

Objective: Train emerging leaders to foster a customer-focused culture, addressing and anticipating customer needs for sustainable business growth.

Weeks 1-4: Customer Service

  • Understanding customer expectations and needs.
  • Techniques for effective and responsive customer service.

Weeks 5-8: Handling a Difficult Customer

  • Strategies for addressing customer complaints and issues.
  • Building loyalty through problem resolution.

Weeks 9-12: Customer Support

  • Implementing effective support structures and systems.
  • Training and guiding teams to provide unparalleled customer support.

Start Your Learning From Here

Leadership Track LMS Course

Customer Service

Handling a Difficult Customer

Customer Support

Leadership Track LMS Course

Customer Service Audiobook

Handling a Difficult Customer Audiobook

Customer Support Audiobook

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LEARN | GROW | LEAD

Access Your Leadership Academy!

Evolutionary

Leadership Academy

Leadership

Excellence Academy

Leadership

On the Go

Audiobooks

Leadership

On the Go

Courses