Leadership Track 53: Leading Through Conflicts

Title: Conflict Resolution and Harmonious Leadership

Objective: Enhance the ability of emerging leaders to address and resolve conflicts in the workplace, ensuring team cohesion and productivity.

Weeks 1-4: Conflict Resolution

• Techniques and strategies for identifying and addressing conflicts.
• Role-playing and simulations for hands-on conflict resolution experience.

Weeks 5-8: Communication Strategies

• Effective communication tools for preventing misunderstandings.
• Enhancing listening and feedback mechanisms in teams.

Weeks 9-12: Handling a Difficult Customer

• Navigating external conflicts with clients and customers.
• Maintaining organizational reputation while addressing customer concerns.

Start Your Learning From Here

Leadership Track LMS Course

Conflict Resolution

Communication Strategy

Handling a Difficult Customer

Leadership Track Audiobook Course

Conflict Resolution Audiobook

Communication Strategy Audiobook

Handling a Difficult Customer Audiobook