Session:12 Balanced Scorecard and Other Performance Measures

Key Terms

Principles of Accounting, Volume 2: Managerial Accounting | Leadership Development – Micro-Learning Session

Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/principles-managerial-accounting

after-tax income
income reduced by tax expenses
asset turnover
measure of how efficiently a company is using its capital assets to generate revenues
balanced scorecard
tool used to evaluate performance using qualitative and nonqualitative measures
capital asset
tangible or intangible asset that has a life longer than one year
controllable factor
component of the organization for which the manager is responsible and that the manager can control
cost center
part of an organization in which management is evaluated based on the ability to contain costs; the manager primarily has control only over costs
economic value added (EVA)
measure of shareholder wealth that is being created by a project, segment, or division
fixed asset
tangible long-term asset
goal congruence
integration of multiple goals, either within an organization or across multiple components or entities; congruence is achieved by aligning goals to achieve an anticipated mission
invested capital
fixed assets, productive assets, or operating assets
investment center
organizational segment in which a manager is accountable for profits (revenues minus expenses) and the invested capital used by the segment
metric
means to measure something such as a goal or target
minimum required rate of return
minimum return, usually in a percentage form, that a project or investment must produce in order for the company to be willing to undertake it
operating asset
product asset plus intangible asset and current asset
operating income
income before considering interest and taxes
performance measure
metric used to evaluate a specific attribute of a manager’s role
performance measurement system
evaluates management in a way that will link the goals of the corporation with those of the manager
productive asset
fixed asset plus inventory
profit center
organizational segment in which a manager is responsible for and evaluated on both revenues and costs
qualitative factor
component of a decision-making process that cannot be measured numerically
quantitative factor
component of a decision-making process that can be measured numerically
residual income (RI)
amount of income a given division (or project) is expected to earn in excess of a firm’s minimum return goal
responsibility accounting
method of encouraging goal congruence by setting and communicating the financial performance measures by which managers will be evaluated
return on investment (ROI)
measure of the percentage of income generated by profits that were invested in capital assets
revenue center
part of an organization in which management is evaluated based on the ability to generate revenues; the manager’s primary control is only revenues
sales margin
measure of how much profit is generated by each sales dollar
stakeholder
someone affected by decisions made by a company; may include an investor, creditor, employee, manager, regulator, customer, supplier, and layperson
stockholder
owner of stock, or shares, in a business
strategic plan
broad vision of how a company will be in the future
uncontrollable factor
decision or outcome over which a manager does not have control
weighted average cost of capital
cost that the company expects to pay on average to finance assets and growth using either debt or equity

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