1. The common law concept that requires an employee to render loyal and faithful service to the employer is ________.

2. An employee who works in the graphic design department of a large advertising agency most likely cannot moonlight after business hours for a friend’s ________.

3. True or false? All fifty states require that an employee refrain from acting in a manner contrary to the employer’s interest.

4. Based on a non-compete agreement, what should the employee avoid creating with the employer?

5. What duty requires an employee to maintain the secrecy of proprietary material, such as trade secrets, intellectual property, and customer data?

6. Which of the following is especially important for developing and maintaining employee loyalty to the brand?

7. Efforts to get employees to believe in the product, to commit to the idea that the company is selling something worth buying, and even to think about buying it are part of ________.

8. True or false? Employees are more likely to develop some degree of brand loyalty when they have a common sense of purpose and identity with the company.

9. Why should employees care about the way they treat customers?

10. A patient becomes violent on hospital premises after being turned down for the clinical trial of a new drug therapy. This scenario fits which of the following workplace violence categories?

11. Understanding the various personalities at work can be a complex task, but it is an important one for developing which of the following?

12. True or false? Emotional intelligence is a willingness to step into someone else’s shoes.

13. Regardless of their working style, preferences, or quirks, what do employees owe one another?

14. What are the four categories of violence at work, according to the National Institute for Occupational Safety and Health (NIOSH)?

15. The buying or selling of stocks, bonds, or other investments based on nonpublic information that is likely to favorably affect the price of the security being traded is which of the following?

16. A payment in some form (cash or noncash) for an act that runs counter to the legal or ethical culture of the work environment is called ________.

17. True or false? Because legal and cultural differences allow bribes in some other countries, U.S. firms and their employees are permitted to pay them.

18. Bribery generally injures individuals and which other entities?

19. List the factors that help establish the ethics (and legality) of gift giving and receiving.

20. Going to an official government agency and disclosing an employer’s violation of the law is ________.

21. True or false? Most U.S. companies prohibit employees from disclosing or discussing salaries among themselves.

22. True or false? The First Amendment does not protect employees at work who criticize their boss or their company.

23. What kind of information can employees post online under the protection of federal statute?

24. What is typically not an appropriate motive for reporting the employer to authorities, unless the company is breaking the law?

25. What should the employees usually try first before going public with an accusation that their company may be breaking the law?