SESSION:5 Diversity in Organizations
5.1 An Introduction to Workplace Diversity

Session:5 Diversity in Organizations 5.1 An Introduction to Workplace Diversity Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior What is diversity? Diversity refers to identity-based differences among and between two or more people1 that affect their lives as applicants, employees, […]

SESSION:4 Learning and Reinforcement
Critical Thinking Case

Session:4 Learning and Reinforcement Critical Thinking Case Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior Walt Disney World When it comes to presenting world-class customer experiences, Walt Disney World is at the top of the list. It’s literally […]

SESSION:4 Learning and Reinforcement
Managerial Decision Exercises

Session:4 Learning and Reinforcement Managerial Decision Exercises Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior You manage the human resources department for a mid-sized retailer. Part of the operations consists of a call center with 100 employees spread […]

SESSION:4 Learning and Reinforcement
Management Skills Application Exercises

Session:4 Learning and Reinforcement Management Skills Application Exercises Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior In order to better understand how behavioral self-management programs operate, you might want to complete this self-assessment and design your own self-management […]

SESSION:4 Learning and Reinforcement
Chapter Review Questions

Session:4 Learning and Reinforcement Chapter Review Questions Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior Define learning. Why is an understanding of learning important for managers? Compare and contrast operant conditioning with classical conditioning. Provide examples of each. […]

SESSION:4 Learning and Reinforcement
Summary of Learning Outcomes

Session:4 Learning and Reinforcement Summary of Learning Outcomes Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior 4.1 Basic Models of Learning How do organizations offer appropriate rewards in a timely fashion? People learn through both direct experience and vicarious […]

SESSION:4 Learning and Reinforcement
Key Terms

Session:4 Learning and Reinforcement Key Terms Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior Avoidance learning Refers to seeking to avoid an unpleasant condition or outcome by following a desired behavior. Behavior modification The use of operant conditioning […]

SESSION:4 Learning and Reinforcement
4.4 Behavioral Self-Management

Session:4 Learning and Reinforcement 4.4 Behavioral Self-Management Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior How can employees be trained to assume more responsibility for self-improvement and job performance with the goal of creating a work environment characterized […]

SESSION:4 Learning and Reinforcement
4.3 Behavior Modification in Organizations

Session:4 Learning and Reinforcement 4.3 Behavior Modification in Organizations Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior How do managers and organizations reduce undesirable employee behavior while reinforcing desirable behavior? When the above principles and techniques are applied […]

SESSION:4 Learning and Reinforcement
4.2 Reinforcement and Behavioral Change

Session:4 Learning and Reinforcement 4.2 Reinforcement and Behavioral Change Organizational Behavior | Leadership Development – Micro-Learning Session Rice University 2020 | Michael Laverty, Colorado State University Global Chris Littel, North Carolina State University| https://openstax.org/details/books/organizational-behavior What are the best practices that organizations utilize to train employees in new job skills? A central feature of most approaches […]