Title: Servant Leadership and Appreciating Team Contributions
Objective: Develop emerging leaders with a service-oriented mindset while recognizing and celebrating team achievements.
Weeks 1-4: Servant Leadership
- Understanding and applying the principles of servant leadership.
- Prioritizing the growth and well-being of team members.
Weeks 5-8: Employee Recognition
- Implementing effective employee recognition programs.
- Boosting morale and motivation through appreciation.
Weeks 9-12: Contact Center Training
- Leading and managing contact center teams.
- Ensuring high-quality customer interactions and service.