SESSION:1 Management and Organizational Behavior
1.1 The Nature of Work

SESSION:1 Management and Organizational Behavior
1.2 The Changing Workplace

SESSION:1 Management and Organizational Behavior
1.3 The Nature of Management

SESSION:1 Management and Organizational Behavior
1.4 A Model of Organizational Behavior and Management

SESSION:1 Management and Organizational Behavior
Key Terms

SESSION:1 Management and Organizational Behavior
Summary of Learning Outcomes

SESSION:1 Management and Organizational Behavior
Chapter Review Questions

SESSION:1 Management and Organizational Behavior
Critical Thinking Case

SESSION:2 Individual and Cultural Differences
2.1 Individual and Cultural Factors in Employee Performance

SESSION:2 Individual and Cultural Differences
2.2 Employee Abilities and Skills

SESSION:2 Individual and Cultural Differences
2.3 Personality: An Introduction

SESSION:2 Individual and Cultural Differences
2.4 Personality and Work Behavior

SESSION:2 Individual and Cultural Differences
2.5 Personality and Organization: A Basic Conflict?

SESSION:2 Individual and Cultural Differences
2.6 Personal Values and Ethics

SESSION:2 Individual and Cultural Differences
2.7 Cultural Differences

SESSION:2 Individual and Cultural Differences
Key Terms

SESSION:2 Individual and Cultural Differences
Summary of Learning Outcomes

SESSION:2 Individual and Cultural Differences
Chapter Review Questions

SESSION:2 Individual and Cultural Differences
Management Skills Application Exercises

SESSION:2 Individual and Cultural Differences
Managerial Decision Exercises

SESSION:2 Individual and Cultural Differences
Critical Thinking Case

SESSION:3 Perception and Job Attitudes
3.1 The Perceptual Process

SESSION:3 Perception and Job Attitudes
3.2 Barriers to Accurate Social Perception

SESSION:3 Perception and Job Attitudes
3.3 Attributions: Interpreting the Causes of Behavior

SESSION:3 Perception and Job Attitudes
3.4 Attitudes and Behavior

SESSION:3 Perception and Job Attitudes
3.5 Work-Related Attitudes

SESSION:3 Perception and Job Attitudes
Key Terms

SESSION:3 Perception and Job Attitudes
Summary of Learning Outcomes

SESSION:3 Perception and Job Attitudes
Chapter Review Questions

SESSION:3 Perception and Job Attitudes
Management Skills Application Exercises

SESSION:3 Perception and Job Attitudes
Managerial Decision Exercises

SESSION:3 Perception and Job Attitudes
Critical Thinking Case

SESSION:4 Learning and Reinforcement
4.1 Basic Models of Learning

SESSION:4 Learning and Reinforcement
4.2 Reinforcement and Behavioral Change

SESSION:4 Learning and Reinforcement
4.3 Behavior Modification in Organizations

SESSION:4 Learning and Reinforcement
4.4 Behavioral Self-Management

SESSION:4 Learning and Reinforcement
Key Terms

SESSION:4 Learning and Reinforcement
Summary of Learning Outcomes

SESSION:4 Learning and Reinforcement
Chapter Review Questions

SESSION:4 Learning and Reinforcement
Management Skills Application Exercises

SESSION:4 Learning and Reinforcement
Managerial Decision Exercises

SESSION:4 Learning and Reinforcement
Critical Thinking Case

SESSION:5 Diversity in Organizations
5.1 An Introduction to Workplace Diversity

SESSION:5 Diversity in Organizations
5.2 Diversity and the Workforce

SESSION:5 Diversity in Organizations
5.3 Diversity and Its Impact on Companies

SESSION:5 Diversity in Organizations
5.4 Challenges of Diversity

SESSION:5 Diversity in Organizations
5.5 Key Diversity Theories

SESSION:5 Diversity in Organizations
5.6 Benefits and Challenges of Workplace Diversity

SESSION:5 Diversity in Organizations
5.7 Recommendations for Managing Diversity

SESSION:5 Diversity in Organizations
Key Terms

SESSION:5 Diversity in Organizations
Summary of Learning Outcomes

SESSION:5 Diversity in Organizations
Chapter Review Questions

SESSION:5 Diversity in Organizations
Management Skills Application Exercises

SESSION:5 Diversity in Organizations
Managerial Decision Exercises

SESSION:5 Diversity in Organizations
Critical Thinking Case

SESSION:6 Perception and Managerial Decision Making
6.1 Overview of Managerial Decision-Making

SESSION:6 Perception and Managerial Decision Making
6.2 How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems

SESSION:6 Perception and Managerial Decision Making
6.3 Programmed and Nonprogrammed Decisions

SESSION:6 Perception and Managerial Decision Making
6.4 Barriers to Effective Decision-Making

SESSION:6 Perception and Managerial Decision Making
6.5 Improving the Quality of Decision-Making

SESSION:6 Perception and Managerial Decision Making
6.6 Group Decision-Making

SESSION:6 Perception and Managerial Decision Making
Key Terms

SESSION:6 Perception and Managerial Decision Making
Summary of Learning Outcomes

SESSION:6 Perception and Managerial Decision Making
Chapter Review Questions

SESSION:6 Perception and Managerial Decision Making
Management Skills Application Exercises

SESSION:6 Perception and Managerial Decision Making
Managerial Decision Exercises

SESSION:6 Perception and Managerial Decision Making
Critical Thinking Case

SESSION:7 Work Motivation for Performance
7.1 Motivation: Direction and Intensity

SESSION:7 Work Motivation for Performance
7.2 Content Theories of Motivation

SESSION:7 Work Motivation for Performance
7.3 Process Theories of Motivation

SESSION:7 Work Motivation for Performance
7.4 Recent Research on Motivation Theories

SESSION:7 Work Motivation for Performance
Key Terms

SESSION:7 Work Motivation for Performance
Summary of Learning Outcomes

SESSION:7 Work Motivation for Performance
Chapter Review Questions

SESSION:7 Work Motivation for Performance
Management Skills Application Exercises

SESSION:7 Work Motivation for Performance
Managerial Decision Exercises

SESSION:7 Work Motivation for Performance
Critical Thinking Case

SESSION:8 Performance Appraisal and Rewards
8.1 Performance Appraisal Systems

SESSION:8 Performance Appraisal and Rewards
8.2 Techniques of Performance Appraisal

SESSION:8 Performance Appraisal and Rewards
8.3 Feedback

SESSION:8 Performance Appraisal and Rewards
8.4 Reward Systems in Organizations

SESSION:8 Performance Appraisal and Rewards
8.5 Individual and Group Incentive Plans

SESSION:8 Performance Appraisal and Rewards
Key Terms

SESSION:8 Performance Appraisal and Rewards
Summary of Learning Outcomes

SESSION:8 Performance Appraisal and Rewards
Chapter Review Questions

SESSION:8 Performance Appraisal and Rewards
Management Skills Application Exercises

SESSION:8 Performance Appraisal and Rewards
Managerial Decision Exercises

SESSION:8 Performance Appraisal and Rewards
Critical Thinking Case

SESSION:9 Group and Intergroup Relations
9.1 Work Groups: Basic Considerations

SESSION:9 Group and Intergroup Relations
9.2 Work Group Structure

SESSION:9 Group and Intergroup Relations
9.3 Managing Effective Work Groups

SESSION:9 Group and Intergroup Relations
9.4 Intergroup Behavior and Performance

SESSION:9 Group and Intergroup Relations
Key Terms

SESSION:9 Group and Intergroup Relations
Summary of Learning Outcomes

SESSION:9 Group and Intergroup Relations
Chapter Review Questions

SESSION:9 Group and Intergroup Relations
Management Skills Application Exercises

SESSION:9 Group and Intergroup Relations
Managerial Decision Exercises

SESSION:9 Group and Intergroup Relations
Critical Thinking Case

SESSION:10 Understanding and Managing Work Teams
10.1 Teamwork in the Workplace

SESSION:10 Understanding and Managing Work Teams
10.2 Team Development Over Time

SESSION:10 Understanding and Managing Work Teams
10.3 Things to Consider When Managing Teams

SESSION:10 Understanding and Managing Work Teams
10.4 Opportunities and Challenges to Team Building

SESSION:10 Understanding and Managing Work Teams
10.5 Team Diversity

SESSION:10 Understanding and Managing Work Teams
10.6 Multicultural Teams

SESSION:10 Understanding and Managing Work Teams
Key Terms

SESSION:10 Understanding and Managing Work Teams
Summary of Learning Outcomes

SESSION:10 Understanding and Managing Work Teams
Chapter Review Questions

SESSION:10 Understanding and Managing Work Teams
Management Skills Application Exercises

SESSION:10 Understanding and Managing Work Teams
Managerial Decision Exercises

SESSION:10 Understanding and Managing Work Teams
Critical Thinking Case

SESSION:11 Communication
11.1 The Process of Managerial Communication

SESSION:11 Communication
11.2 Types of Communications in Organizations

SESSION:11 Communication
11.3 Factors Affecting Communications and the Roles of Managers

SESSION:11 Communication
11.4 Managerial Communication and Corporate Reputation

SESSION:11 Communication
11.5 The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing

SESSION:11 Communication
Key Terms

SESSION:11 Communication
Summary of Learning Outcomes

SESSION:11 Communication
Chapter Review Questions

SESSION:11 Communication
Management Skills Application Exercises

SESSION:11 Communication
Managerial Decision Exercises

SESSION:11 Communication
Critical Thinking Case

SESSION:12 Leadership
12.1 The Nature of Leadership

SESSION:12 Leadership
12.2 The Leadership Process

SESSION:12 Leadership
12.3 Leader Emergence

SESSION:12 Leadership
12.4 The Trait Approach to Leadership

SESSION:12 Leadership
12.5 Behavioral Approaches to Leadership

SESSION:12 Leadership
12.6 Situational (Contingency) Approaches to Leadership

SESSION:12 Leadership
12.7 Substitutes for and Neutralizers of Leadership

SESSION:12 Leadership
12.8 Transformational, Visionary, and Charismatic Leadership

SESSION:12 Leadership
12.9 Leadership Needs in the 21st Century

SESSION:12 Leadership
Key Terms

SESSION:12 Leadership
Summary of Learning Outcomes

SESSION:12 Leadership
Chapter Review Questions

SESSION:12 Leadership
Management Skills Application Exercises

SESSION:12 Leadership
Managerial Decision Exercises

SESSION:12 Leadership
Critical Thinking Case

SESSION:13 Organizational Power and Politics
13.1 Power in Interpersonal Relations

SESSION:13 Organizational Power and Politics
13.2 Uses of Power

SESSION:13 Organizational Power and Politics
13.3 Political Behavior in Organizations

SESSION:13 Organizational Power and Politics
13.4 Limiting the Influence of Political Behavior

SESSION:13 Organizational Power and Politics
Key Terms

SESSION:13 Organizational Power and Politics
Summary of Learning Outcomes

SESSION:13 Organizational Power and Politics
Chapter Review Questions

SESSION:13 Organizational Power and Politics
Management Skills Application Exercises

SESSION:13 Organizational Power and Politics
Managerial Decision Exercises

SESSION:13 Organizational Power and Politics
Critical Thinking Case

SESSION:14 Conflict and Negotiations
14.1 Conflict in Organizations: Basic Considerations

SESSION:14 Conflict and Negotiations
14.2 Causes of Conflict in Organizations

SESSION:14 Conflict and Negotiations
14.3 Resolving Conflict in Organizations

SESSION:14 Conflict and Negotiations
14.4 Negotiation Behavior

SESSION:14 Conflict and Negotiations
Key Terms

SESSION:14 Conflict and Negotiations
Summary of Learning Outcomes

SESSION:14 Conflict and Negotiations
Chapter Review Questions

SESSION:14 Conflict and Negotiations
Management Skills Application Exercises

SESSION:14 Conflict and Negotiations
Managerial Decision Exercises

SESSION:14 Conflict and Negotiations
Critical Thinking Case

SESSION:15 External and Internal Organizational Environments and Corporate Culture
15.1 The Organization’s External Environment

SESSION:15 External and Internal Organizational Environments and Corporate Culture
15.2 External Environments and Industries

SESSION:15 External and Internal Organizational Environments and Corporate Culture
15.3 Organizational Designs and Structures

SESSION:15 External and Internal Organizational Environments and Corporate Culture
15.4 The Internal Organization and External Environments

SESSION:15 External and Internal Organizational Environments and Corporate Culture
15.5 Corporate Cultures

SESSION:15 External and Internal Organizational Environments and Corporate Culture
15.6 Organizing for Change in the 21st Century

SESSION:15 External and Internal Organizational Environments and Corporate Culture
Key Terms

SESSION:15 External and Internal Organizational Environments and Corporate Culture
Summary of Learning Outcomes

SESSION:15 External and Internal Organizational Environments and Corporate Culture
Chapter Review Questions

SESSION:15 External and Internal Organizational Environments and Corporate Culture
Management Skills Application Exercises

SESSION:15 External and Internal Organizational Environments and Corporate Culture
Managerial Decision Exercises

SESSION:15 External and Internal Organizational Environments and Corporate Culture
Critical Thinking Case

SESSION:16 Organizational Structure and Change
16.1 Organizational Structures and Design

SESSION:16 Organizational Structure and Change
16.2 Organizational Change

SESSION:16 Organizational Structure and Change
16.3 Managing Change

SESSION:16 Organizational Structure and Change
Key Terms

SESSION:16 Organizational Structure and Change
Summary of Learning Outcomes

SESSION:16 Organizational Structure and Change
Chapter Review Questions

SESSION:16 Organizational Structure and Change
Management Skills Application Exercises

SESSION:16 Organizational Structure and Change
Managerial Decision Exercises

SESSION:16 Organizational Structure and Change
Critical Thinking Case

SESSION:17 Human Resource Management
17.1 An Introduction to Human Resource Management

SESSION:17 Human Resource Management
17.2 Human Resource Management and Compliance

SESSION:17 Human Resource Management
17.3 Performance Management

SESSION:17 Human Resource Management
17.4 Influencing Employee Performance and Motivation

SESSION:17 Human Resource Management
17.5 Building an Organization for the Future

SESSION:17 Human Resource Management
17.6 Talent Development and Succession Planning

SESSION:17 Human Resource Management
Key Terms

SESSION:17 Human Resource Management
Summary of Learning Outcomes

SESSION:17 Human Resource Management
Chapter Review Questions

SESSION:17 Human Resource Management
Management Skills Application Exercises

SESSION:17 Human Resource Management
Managerial Decision Exercises

SESSION:17 Human Resource Management
Critical Thinking Case

SESSION:18 Stress and Well Being
18.1 Problems of Work Adjustment

SESSION:18 Stress and Well Being
18.2 Organizational Influences on Stress

SESSION:18 Stress and Well Being
18.3 Buffering Effects of Work related Stress

SESSION:18 Stress and Well Being
18.4 Coping with Work related Stress

SESSION:18 Stress and Well Being
Key Terms

SESSION:18 Stress and Well Being
Summary of Learning Outcomes

SESSION:18 Stress and Well Being
Chapter Review Questions

SESSION:18 Stress and Well Being
Management Skills Application Exercises

SESSION:18 Stress and Well Being
Critical Thinking Case

SESSION:19 Entrepreneurship
19.1 Overview of Entrepreneurship

SESSION:19 Entrepreneurship
19.2 Characteristics of Successful Entrepreneurs

SESSION:19 Entrepreneurship
19.3 Business Model Canvas

SESSION:19 Entrepreneurship
19.4 New Venture Financing

SESSION:19 Entrepreneurship
19.5 Design Thinking

SESSION:19 Entrepreneurship
19.6 Optimal Support for Entrepreneurship

SESSION:19 Entrepreneurship
Key Terms

SESSION:19 Entrepreneurship
Summary of Learning Outcomes

SESSION:19 Entrepreneurship
Chapter Review Questions

SESSION:19 Entrepreneurship
Management Skills Application Exercises

SESSION:19 Entrepreneurship
Managerial Decision Exercises

SESSION:19 Entrepreneurship
Critical Thinking Case

SESSION:A |
Scientific Method in Organizational Research

SESSION:B |
Scoring Keys for Self-Assessment Exercises

References